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People Management

Conflict Resolution

A panel of former headteachers discuss key techniques in conducting a conflict resolution interview between two members of staff who are refusing to work together. The team discuss the key techniques needed to conduct a successful interview in response to a hypothetical request for help from a new headteacher. They have received an email from new headteacher Amanda asking them to pass on their interview tips and advice for conducting a conflict resolution interview. The situation involves two members of the senior leadership team who have refused to work together on a new project.

Conflict Resolution resources

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This video was supplied courtesy of Teachers Media, an international provider of professional development for teachers.